Customer Education Series
1-How To Avoid Card Fraud
2-Feep dabit Card Safe
3-Rupay Debit Card
5-Mobile No Registration

For us, our customers are our priority and so is their safety. It is our aim to make banking safe and secure for you and we constantly engage to make you aware of ways to keep yourself protected from frauds. Following are the points that need to be kept in mind

  • Sr. No
  • User Mannual Type
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  • 1 -
  • Rupay Debit Card Customer User Manual
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  • Always keep your cheque book in safe custody and in case of loss of cheque, please inform the branch immediately.
  • One should always visit the bank for cash withdrawal or deposit, except in exceptional situations. Do collect the stamped receipt after cash deposit.
  • On receipt of the Welcome Kit / Cheque Book / Debit Card, if the packet is tampered with any other suspicious observation, immediately check and report the same to the Branch Manager or Contact Centre.
  • One should always check their statement of account / pass book on regular basis. In case of any discrepancy notify Branch Manager / Contact Centre immediately.
  • Please complete all the fields in the account opening form/s, Investment related proposal form/s, FD application/s before handing over to our Executive
  • Please refer to the FD Rate Chart before placing deposits and verify the FD advices issued by the Bank with the FDs listed in the statement of account.
Do not’s-
  • Do not keep your cheque book and cards together.
  • Do not handover cash to any Branch Executive or other person (other than Branch Teller) for depositing in your account.
  • Do not handover blank cheques or Credit Card to the Bank Executives.
  • Do not keep blank cheques signed.
  • Do not share your account details, password or other security information with anyone.
  • Do not store / write any passwords on the back of the Debit Card or in the wallet, simply memorize your password

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